Do you know what I wish? I wish that the general population would get their shit together. That there wouldn’t have to be such a struggle to gain what someone rightfully deserves. Case in point, my mother’s long term care insurance.
Fun fact……caring for an elderly relative is quite expensive when outside caregivers are implemented. Right now, my mother’s long term care is currently in the process of deciding whether she needs these services. Seriously. A blind 89-year old woman whose basic needs can’t be met without assistance. So, they have not reimbursed her claims in over a month. Thank goodness she is financially solvent, but what about those who are not? The whole point of paying into this type of coverage is the security of being cared for by outside help. What a joke.
Of course, this information has not been shared with my mother due to the fact that she would lose her shit and it would bring her tremendous anxiety. I, on the other hand, have been calling her long term care company every other day so that they don’t miss me too much. I also have offered helpful suggestions on how they could make their customer portal more transparent. As it stands now, you can click on a claim but no information is attached to it.
As of today, her long term care owes her over $8000 of reimbursements. They assure me that her assessment will be complete this week and that by the end of the month, they will give us their decision. Cue my eye-roll and extended middle finger. This is what is wrong with our entire system – red tape, bureaucracy and bullshit.
I will be calling them again today. I am sure they can’t wait to hear my voice that radiates sunshine. Let’s hope that some progress has been made or my sunny disposition may turn into Satan’s spawn.